Privacy Policy

At Louisville Tech Solutions LLC, we are committed to protecting the privacy and security of our clients. This Privacy Policy explains how we collect, use, and safeguard your personal information when providing our services.

Who We Are

Louisville Tech Solutions LLC provides freelance IT services to businesses, including custom software development, infrastructure management, social media management, and business process automation. We are dedicated to maintaining the confidentiality of your information throughout our engagements.

Information We Collect

We may collect personal information from you when you engage our services, such as:

  • Contact details (e.g., name, email address, phone number)
  • Company information relevant to the services we provide
  • Payment and billing information
  • Technical data related to your software systems or infrastructure
  • Any other information you voluntarily provide to us

How We Use Your Information

The information we collect is used solely for the purposes of delivering high-quality services, including:

  • Custom software development tailored to your business needs
  • Managing your infrastructure and ensuring operational efficiency
  • Handling social media accounts on your behalf
  • Automating business processes to improve productivity
  • Communicating with you about our services, updates, and invoices

How We Protect Your Information

We implement industry-standard security measures to protect your personal and business data from unauthorized access, disclosure, or destruction. Your information is stored securely and only accessible by authorized personnel for the purpose of delivering our services.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers as necessary to deliver our services, such as payment processors or cloud service providers. In such cases, these third parties are required to maintain the confidentiality and security of your information.

Your Rights

You have the right to request access to the personal information we hold about you, request corrections, or request the deletion of your information. To make such a request, please contact us at louisvilletechsolutions@gmail.com.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates.